Below is the Configuring of Outlook (secure and non-secure)


In Outlook Tools settings >> E-mail Accounts.

1) Display Name :- abc@yourdomain.com

2) Internet E-mail Address:- abc@yourdomain.com

3) Incoming mail POP/IMAP Server:- mail.yourdomain.com / yourdomain.com /server ip

4) Outgoing mail SMTP Server :- mail.yourdomain.com / yourdomain.com /server ip

5) Account name :– abc@yourdomain.com

6) Password :- Enter the password of the email account


Non secure port settings:-

Outgoing mail (SMTP):25 OR 26 Or 587 (some ISP’s are blocking port 25)

Incoming mail(POP3):110

Incoming mail(IMAP):143


Secure port settings:-

Outgoing mail (SMTP): 465

Incoming mail(POP3): 995

Incoming mail(IMAP): 993

NOTE : Make sure you have selected ” My Server Requires Authentication” .

Go to Outlook >> tools >> account >> Properties >>under server tab >> My Server Requires Authentication.

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If you are getting below error message while login into to Roundcube.


Unable to connect to the database!
Please contact your server-administrator. Do the below steps:-

[root@mail~]# mysql -e “drop database roundcube”;
[root@mail ~]# /usr/local/cpanel/bin/update-roundcube –force

OutLook asking For Password again and again


You are able to login successfully through your web-mail, but not from Outlook. Outlook is asking Password again and again, then what to do?

1) If you have facing the above issue, then it is a problem of pop3 service, just do the simple tick to resolve issue.

Open the below file  in your favorite editor.

[root@pop ~]# vi /etc/xinetd.d/popa3d

Then just change disable = yes in this file.

2) you have to do the same changes into the below file as well.

[root@pop ~]# vi /etc/xinetd.d/popa3ds

3) And restart the service of mail and cPanel.

[root@office1 ~]#/etc/init.d/xinetd restart


[root@office1 ~]#/scripts/courierup

[root@office1 ~]# /etc/init.d/cpanel restart

[root@office1 ~]# /etc/init.d/courier-authlib restart

Now, it is not asking for password. 😛 B|

Berkeley DB error /var/spool/exim/db/retry: unexpected file type or format


Berkeley DB error /var/spool/exim/db/retry: unexpected file type or format

This problem occur when  receiving the emails in the inbox.

When you facing the above error simply do below following steps to resolve it ,

1) Login to the server as root and stop the EXIM service using below commands :-

root@master[#] /etc/init.d/exim stop

2) root@master[#]  cd /var/spool/exim/db/

after that you need to take a backup of “/db” for security purpose  and remove all the files.

root@master[#]  cp -Ra db/ db.bk/  (For taking a backup )

3) root@master[#]  cd /var/spool/exim/db/

4) root@master[#]  rm -rf *  (for remove/delete files)

And start the EXIM service so the new “db” is automatically created,

5) /etc/init.d/exim start 

Here your issue is resolved :D